Rivanode Official Support

Discord Support

You can get official support through our Discord servers for the following:

General Support
Outage Reports
Product Enquiries
Partner Support
Moderation Support

You can reach us via Discord by clicking here.

Ticket Support

You can get official support through our web ticket portal for the following:

General Support
Outage Reports
Product Enquiries
Partner Support
Billing Issues

You can reach out by clicking the "Open a ticket" button in the top right of the screen.

Abuse Reports

You must reach out to our Security Operation Centre through our abuse report form. We will not be able to assist via any other method prior to you submitting a report through our abuse form. Please click here to report abuse.

Opening Times

Rivanode Support Centre is open 24/7. For days of which we are closed please refer to our "Altered Business Days" article as there are certain holidays we do close for.